What Are Pre-Orders:

When manufacturers  create new designs, and have secured licensing of the designs with the "owners" of the likenesses, the distributors then has a cut sheet with pictures offering us to place orders for the products.  These cut sheets contain images and pricing, and we immediately list the item for sale so that you have the earliest opportunity to reserve a spot to purchase the item.

Why would you want to pre-order:

Unique and high demand designs often sell-out and by pre-ordering you are ensuring that you will get one of the products, even if they sell-out everywhere else.  By pre-ordering with us, you are being placed on our list of priority customers for that particular item(s).

Why is there a limit on the numbers:

Because by limiting quantities licensors are creating a collectibles market for the designs.  For this reason it is hard to know if there will be enough supply for the demand and if there will be follow on restock of high demand designs.  Collectors often purchase pre-orders to ensure they do not get shut-out.  

How long do Pre-Ordered Items Take To Arrive:

The absolute minimum is 60 days from the time the design is released.  More typically it takes around 90 days from the time we first list the product for sale.  Occasionally, there are very long wait times, even as long as a year to receive these items because of numerous issues that are completely out of our control.

So When Will I Get My Order:

The actual date may vary based when the distributor's  warehouse actually ships it to us & we then turn around & send it to you.  

How Accurate Are The Dates:

All of our availability dates are good faith based on what the distributor's shares with us. That being said distributor's  production dates can often be pushed back due to factors that are out of our control & we are left waiting to receive our shipment to send to you. When we receive inventory it is based on when we placed our order with the distributor's, so thus there is no "hard date" that they can tell us when we will receive our shipment.

Also please be aware that distributors do not provide all retailers with products at the same time and changes dates constantly. 

Pre-Order Cancellations / Refunds:

Pre-Ordered items can not be cancelled & refunded !!

As we are at the mercy of the shipping companies , if a pre-ordered item arrives with us & is damaged we will then inform you . If we cannot get a replacement for you on that specific product , we will then refund you for that product !

Our Shipments to You:

We always try to ship out your orders the very next business day after receiving your products.  We can assure you that we never hold orders and will work as long as we have to get you your orders as soon as possible.