What Are Pre-Orders:
When manufacturers create new designs and have secured licensing of the designs with the
"owners" of the likenesses, the distributors then have a cut
sheet with pictures offering us to place orders for the products.
These cut sheets contain images and pricing, and we immediately list the item
for sale so that you have the earliest opportunity to reserve a spot to
purchase the item.
Why would you want to
pre-order:
Unique and high demand designs
often sell-out and by pre-ordering you are ensuring that you will get one of
the products, even if they sell-out everywhere else. By pre-ordering with
us, you are being placed on our list of priority customers for that particular
item(s).
Why is there a limit on the
numbers:
Because by limiting quantities
licensors are creating a collectibles market for the designs. For this reason, it is hard to know if there will be enough supply for the demand and if
there will be follow on restock of high demand designs. Collectors often
purchase pre-orders to ensure they do not get shut out.
How long do Pre-Ordered Items
Take To Arrive:
The absolute minimum is 60
days from the time the design is released. More typically it takes around
120 days from the time we first list the product for sale.
Occasionally, there are very long wait times, even as long as a year to
receive these items because of numerous issues that are completely out of our
control.
So When Will I Get My Order:
The actual date may vary
based when the distributor's warehouse actually ships it to us & we
then turn around & send it to you.
How Accurate Are the Dates:
All of our availability
dates are good faith based on what the distributor's shares with
us. That being said distributor's production dates can often be
pushed back due to factors that are out of our control & we are left
waiting to receive our shipment to send to you. When we receive inventory, it is
based on when we placed our order with the distributors, so thus there is
no "hard date" that they can tell us when we will receive our
shipment.
Also please be aware that
distributors do not provide all retailers with products at the same time and
changes dates constantly.
Pre-Order Cancellations /
Refunds:
Pre-Ordered items cannot be
cancelled &
As we are at the mercy of the
shipping companies, if a pre-ordered item arrives with us & is damaged, we
will then inform you. If we cannot get a replacement for you on that specific product, we will then refund you for that
Our Shipments to You:
We always try to ship out your orders the very next business day after receiving your products from our overseas supplier. We can assure you that we never hold orders and will work as long as we have to, to get you your orders as soon as possible.
Larger Funko Pops
We also cannot guarantee due to the brittle nature of Funko Packaging that larger pops like the 10-inch,6-inch, deluxe pops & Moments will arrive in 100% condition. This is due to the fact that we have no control over how these items have been packed & protected by overseas distributors.
The POP Shop Africa
11 Rust De Winter Street LakeField Ext 21 Benoni 1501
Tel: 0617613767